Future of safety technology is proactive

Safety wrist devices have long been a key part of enabling older adults to live safely at home. They allow users to quickly call for help in situations such as a fall or sudden illness. However, recent discussions and media coverage have also highlighted challenges related to these devices. There have been reported cases where an alarm was not transmitted, the device was not worn, or the battery level had dropped too low. These cases raise an important question:

How can we ensure that safety technology truly works when it is needed?

Safety technology is more than just an alarm button

Traditionally, a safety wrist device has been seen as a tool for calling for help. In reality, an effective safety solution is much more than just an alarm button. A reliable system must ensure at least three things: the device is actually being used, connectivity is working, and alarms are responded to. Without these, the system cannot fulfill its purpose.

The Vivago solution is designed to address exactly these challenges:

• The Vivago wrist device detects whether it is being worn, ensuring that the solution is truly in use and the user is within the safety system.
• The device provides timely alerts when the battery level is low, allowing it to be charged before operation is interrupted.
• The system also notifies the service provider of connectivity issues, helping to ensure reliability.
• In addition, the solution provides visibility into how quickly care professionals acknowledge alarms, offering valuable insight into service quality and supporting internal quality monitoring.

Safety is not only about reacting – it is also about predicting

The role of technology in care is evolving. Simply reacting to alarms is no longer enough. As populations age and home care resources become more limited, solutions are needed that can identify changes in a person’s condition before situations become acute.

This is where Vivago introduces a new perspective: proactive wellbeing data. The Vivago wrist device continuously monitors the user’s activity, circadian rhythm, and sleep. As the system learns the user’s normal patterns, it can detect deviations in daily behavior, such as:

• a clear decrease in activity
  
• restless nights or changes in sleep patterns
• deviations in circadian rhythm

When these changes are identified early, care professionals can intervene before the situation escalates into a fall, hospitalization, or emergency alarm.

Visibility supports better care

Wellbeing data provides professionals with a more comprehensive view of the user’s daily life. This supports care planning and helps allocate resources where they are needed most. At the same time, the technology supports monitoring and continuous improvement of care quality.

The future of safety technology

Safety technology is undergoing a transformation. In the future, it will not be enough to simply trigger an alarm. What matters is the ability to identify risks early and support proactive care. Safety is not created by reaction alone. It is built on reliability, visibility, and anticipation.