Services

Frequently asked questions

How does Vivago differ from the traditional nurse call solution?

Automatic alarms sent by the Vivago solution indicate if there has been a change in the customer's wellbeing and condition. The solution automatically calls for help if it detects a sudden change in the user's wellbeing or if the user is unable to call for help. Up-to-date information on the user's activity and wellbeing serves as a measure of functional capacity.

What are the benefits of the wellbeing data produced by Vivago?

Information helps to proactively address changes in a customer's wellbeing. The effectiveness of care can be monitored effectively and remotely. In general, sleep-wake rhythm is a sensitive signal that reflects the wellbeing of the elderly.

What information does the Vivago solution provide about customers' wellbeing?

The Vivago solution measures customer's activity, sleep and circadian rhythm. It provides accurate information on the quality and quantity of sleep, as well as the customer's circadian rhythm and its trend. Monitoring sleep and activity trends, alarms and watch usage also provides longer-term information. Daily activity and outdoor time measurements, for example, show how the customer's activity and mobility are evolving.

How do care professionals receive alarms and get information about the customer's wellbeing?

The Vivago app provides care professionals with the ability to monitor customer’s wellbeing, prioritise tasks and receive alarms. The information you need is easy to carry with you and the caregiver is always up to date on what's happening. Automatic notifications and alarms are sent directly to the caregiver's smartphone.

What are the benefits of medical device certification for the healthcare professional?

Vivago Vista software has medical device approval, so the data generated by the Vivago solution can be used for diagnostics and monitoring the effectiveness of care and medication.